Contact information
We want every customer to feel supported. This Contact Information Policy explains how you can reach Strike Futbol, how we handle enquiries, and what you can expect when contacting us.
How to Contact Us
For all enquiries, reach out through one of the following official channels:
- Email: strike.ftbol@gmail.com
- Website Contact Form: Located
These are the only verified communication channels for Strike Futbol.
Response Time
We aim to respond to all customer enquiries within:
- 1-3 business days
- Messages sent on weekends or public holidays will be answered the next business day
What We Can Help With
You can contact us for:
- Order questions
- Delivery updates
- Product information
- Returns & refunds (see our Returns Policy)
- Collaboration or partnership enquiries
Information You Should Include
To help us respond quickly, please provide:
- Your full name
- Your order number (if applicable)
- A clear description of your question or issue
- Photos or proof if your enquiry relates to product issues
How We Use Your Contact Information
When you contact Strike Futbol:
- We only use your details to respond to your enquiry
- We do not sell, share, or distribute your information to third parties
- Your information is stored securely and only accessed by authorised team members
For more details, see our Privacy Policy.
Important Notes
- We do not offer phone support at this time
- Fake, abusive, or fraudulent messages will not receive a response
- Strike Futbol will never ask for your password or payment details via email